How to best care for your rechargeable hearing aids

Published 14-03-2019
Last Updated24-08-2020

Get the most out of your rechargeable hearing aids by following some best practices. 
Be sure to fully charge your batteries each day
When you’re not using your hearing aids, we recommend that you place them in the charger. It’s important to charge them every day so that the batteries don’t fully deplete. A fully depleted battery will take longer to charge, and so it may not be fully charged in time for the next time you use it. See our nightly maintenance routine.

Avoid restarting you hearing aids by opening and closing the battery door
If you get the low-battery warning, or if your hearing aids shut down because of low power, do not open and close the battery door to try and reboot the hearing aids. Repeatedly restarting the devices has the potential to cause long term reduction of battery performance. 

How to store you batteries long-term
If the batteries are not going to be used for more than two weeks, remove them from the hearing aids. Remember to store them somewhere that they don't touch each other or other metal parts. If you leave the battery door open for long-term storage instead of putting the batteries away, the batteries will continue to deplete - even though the hearing aids are turned off. Therefore, we do not recommend leaving the battery doors open for more than three hours. 

Cleaning, drying and maintaining your rechargeable hearing aids
To keep your hearing aids working as they should, make sure your hearing aids and your charger are clean and free of moisture and debris. For optimal performance, we recommend the use of our electronic-drying-station. This device cleans, dries and charges your hearing aids all in one device. Do not use alcohol or other chemical substances on the device or batteries. Additionally daily maintenance can include wiping down the device and the charging station with a soft tissue to remove moisture or direct from the hearing aids and battery charger. The soft brush that comes with your hearing aids can also be used to remove debris form the charging wells. 

Best practices for hot and humid environments
If you use your hearing aids in hot and humid environments or expose them to significant temperature changes - like when you go from freezing outside to the warm inside - we recommend that you use a dedicated electronic-drying-station to keep them moisture free and dry. 

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WS Audiology Canada Inc.

5041 Mainway

Burlington, ON

L7L 5H9